I had an employee crush a sprinkler head with one of my forklifts and water flooded my warehouse within minutes. I picked up the phone and called Tim at Sprinklermatic and within minutes Sprinklermatic had an emergency response team dispatched out to my facility. Without exaggeration, I received a phone call from a restoration company within 2 minutes of my call to Tim. I had a sprinklermatic employee at my facility within 30 minutes of my call to Tim. Within 3 hours of a sprinkler head releasing about 500 gallons my facility was back up an running. I would recommend these guys to anybody because when there is an issue, there is nobody better!